Refund & Return Policy

Overview

At Guard Secureit, Powered By Iplayable Limited customer satisfaction is our priority. This Refund & Return Policy outlines the procedures for requesting refunds or returning purchased products.

Digital Products

All our products, including antivirus software licenses, are digital downloads. Due to the nature of digital products, we generally do not offer refunds once the product has been delivered or the license key has been issued. Exceptions may be considered in cases of technical issues that prevent the product from functioning as intended.

Requesting a Refund

If you experience an issue with a product, please contact our support team at contact us within 7 days of purchase. Provide your order details and a description of the problem. We will review your request and provide assistance or a refund if applicable.

Returns & Exchanges

Since all products are digital, physical returns are not applicable. In cases where we provide replacement license keys or product updates, our support team will guide you through the process.

Processing Time

Refunds, if approved, will be processed within 7–10 business days. The refunded amount will be credited back to the original payment method.

Contact Us

For any questions regarding this Refund & Return Policy or to request a refund, please contact us.